Maple Knoll Village

Maple Knoll Village Completes a Deficiency Free State Survey

bodmann pavilionOne of the highest confirmations of quality service is for a healthcare facility to receive a Deficiency Free Survey from the State Department of Public Health. Maple Knoll Village, a continuing care retirement community in Springdale, is pleased to have been found deficiency-free on its 2016 annual State Survey in Skilled Nursing.

According to Centers for Medicare and Medicaid Services annual Nursing Home Data Compendium there are less than 10% of Skilled Nursing Facilities that achieve Deficiency Free State Survey in the United States. The survey evaluates the overall quality of life and quality of care of the facility to ensure it is operating by the Department of Health’s standards.

Bodmann Pavilion, the Skilled Nursing Facility at Maple Knoll Village consists of 145 beds offering both semi private and private rooms. Maple Knoll’s team of professionals develops an individual care plan based on various need levels. Services include long and short-term levels of care, skilled rehabilitation, a dementia/memory support unit, Physical, Occupational and Speech therapy, a Hospice care wing and an on-site Physician clinic.

Shelley Acus, Director of Nursing for Maple Knoll Village, shared “We have an exceptional team of caregivers at Maple Knoll, the results of our survey are a testament to that. In fact, the survey team congratulated us on the confidence, and compassion of our staff. Because of this dedicated group we are able to provide exceptional care for older adults in our community.”

For more information on Maple Knoll Village or The State Survey please call 513.782.2423.


Medicare Fraud Forum provides access to experts in the field

The 2015 Medicare Fraud Prevention and Consumer Protection Forum will take place at The Maple Knoll Village Auditorium, 11100 Springfield Pike on Wednesday, March 25, 2015 from 4-6:30pm. This event will feature an audience participation panel discussion at 5pm for seniors and families to learn more about Medicare and Medicaid fraud issues, identity theft and senior scams. Experts will be on hand from Ohio Attorney General, the Ohio Department of Insurance (OSHIIP), the Federal Bureau of Investigation, Social Security Administration, Office of The Inspector General and Pro Seniors among others. The panel discussion will be recorded by WMKV Public Radio (89.3FM) for later airing on WMKV 89.3FM and WLHS 89.9FM and as a public service on-line at Catholic Charities of Southwest Ohio, Caregiver Assistance Network, and WMKV have partnered with Pro Seniors in the event.

Continuing Education Units will be offered for counselors and social workers who attend. Registration for CEUs is required by March 23rd. The number to call to register for CEUs is 513-458-5505.
There will also be a an information area with the Ohio Attorney General’s Office, Ohio Senior Health Insurance Information Program (OSHIIP), Pro Seniors, the Better Business Bureau plus numerous other sponsors including Maple Knoll Communities, Inc. a non-profit, continuum of services provider dedicated to supporting older adults in living life the way they want to in retirement. This is an important and informative event for seniors, family members, and caregivers who want to be informed. There is ample free parking on site and the 4-6:30pm time allows caregivers, seniors, and care professionals to attend.

The event offers an opportunity for face-to-face meetings with representatives of the agencies that help battle consumer and Medicare fraud, and to browse resources and vendors at the same time. A goal is to help people maintain their identity, integrity, and to help seniors and families preserve their net worth by avoiding scams and fraud. A complementary light supper is also provided. The entire event is free and open to the public.

WMKV is an independent public radio station in Cincinnati, Ohio and the only station in the country owned by a continuous care retirement community (CCRC), Maple Knoll Village, and serves as a mission-oriented feature of parent Maple Knoll Communities, Inc. The station has carved a niche as a local broadcast and worldwide-streaming audio leader for nostalgia including music (now oldies, standards, and big bands), classic radio comedy and drama, and information programs. The station can be heard at 89.3FM (now also simulcast on 89.9FM WLHS in Butler and Warren Counties) and streams its programs worldwide 24/7 at

Threshold Singers of Cincinnati Visit Maple Knoll Residents

The Threshold Singers of Cincinnati, a group of singers dedicated to signing for those struggling with difficult life circumstances, have been sharing their talent with those in the community for years. This talented and caring group has now decided to add the residents in the skilled nursing unit at Maple Knoll Village, a continuing care retirement community in Springdale, to the roster of those they visit.

The talented group has been together for ten years, and focus primarily on singing for those going through an illness and those near death. This group of women has been directed by Faith Lester and Kathy Mahony for the past seven years.

The group has been visiting Maple Knoll for the past 3 months and visit every other week.

L,ester said “Maple Knoll is such a beautiful place and friendly atmosphere. To us, this outreach is our calling and we love sharing it here.”

Chaplain of Maple Knoll, Nancy Vilaboy said the residents love it. She shared a story of one resident who was hesitant until she heard singing in the next room, then asked for the singers to be sent to her room next. Now she never wants them to leave.

The Threshold Singers is a national group with smaller chapters, such as the Cincinnati chapter. Most songs are written by members.

If patients like to sing, the group will invite them to sing along.

The group encourages people to join the choir. Rehearsals are twice monthly. Interested singers can contact them by calling 513-260-5695 or by emailing

Maple Knoll Communities Inc. receives 2014 Ohio Excellence Award

Maple Knoll Communities Inc., a non-profit, continuum of care services provider for older adults in Cincinnati, Ohio, has been selected for the 2014 Ohio Excellence Award amongst all its peers and competitors by the US Trade & Commerce Institute (USTCI).
Maple Knoll Communities, Inc. includes the exceptional retirement communities of Maple Knoll Village and the Knolls of Oxford, Sycamore Senior Center, three affordable HUD Senior Living Residences, Maple Knoll Home Health Services, WMKV 89.3 & 89.9 FM Radio Station, a Montessori Child Center, and the Hemsworth Wellness Center.

Each year the USTCI conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. They are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Small businesses of this caliber enhance the consumer driven stature that Ohio is renowned for.

Maple Knoll Communities Inc. has consistently demonstrated a high regard for upholding business ethics and company values. This recognition by USTCI marks a significant achievement as an emerging leader within various competitors and is setting benchmarks that the industry should follow.

As part of the industry research and business surveys, various sources of information were gathered and analyzed to choose the selected companies in each category. This research is part of an exhaustive process that encapsulates a year long immersion in the business climate of Ohio.

The USTCI is a leading authority on researching, evaluating and recognizing companies across a wide spectrum of industries that meet its stringent standards of excellence. It has spearheaded the idea of independent enterprise and entrepreneurial growth allowing businesses of all sizes to be recognized locally and encouraged globally.
Particular emphasis is given to meeting and exceeding industry benchmarks for customer service, product quality and ethical practices. Industry leading standards and practices have been developed and implementation of the same has been pioneered by the dedicated efforts of the business community and commerce leadership.

To learn more about The 2014 Ohio Excellence Award or Maple Knoll Village please contact 513.782.2423.

Miami students make impact at Maple Knoll Village

Maple Knoll Village, a continuing care retirement community in Springdale has been developing its partnership with Miami University and one group of students in particular are making a big impact. Students from Miami University’s Gerontological Nursing Program, donate time every week to put a smile on the faces of those in skilled nursing.

Students make the long drive from Miami to Maple Knoll every Monday to socialize with residents and assist staff. These students include: Vicki Cheng, Amanda Lowry, Angela Wolf, Alyssa Logan, Christine Ture, Rachel Clark, Tonja Fangman, Hailey Holman. As these students prepare to be nurses, this program is designed to help them see the whole person they are caring for, not just their medical needs.

During their weekly visits the students visit with residents, plan and facilitate activities and help activity coordinator Vickie Hitchcock as needed. Some of their recent activities include a Mardi Gras celebration complete with decorations, a parade and karaoke! They also planned a St. Patrick’s Day party and celebrated Cincinnati’s favorite holiday, Opening Day. The students’ activities aren’t just limited to the holidays. With the residents, they have participated in “Laugh Aerobics”, played bingo and gone on walks in the beautiful garden at Maple Knoll Village.

Both the residents and the students can benefit from the relationships they build throughout the school semester. Vickie Hitchcock, activity coordinator says “The program has had an amazing effect on the residents by allowing them to partake in new experiences and people”.

Resident Mary Renneker confirms that statement by sharing, “These kids are really making it feel like home around here, I wish we could do this everyday.”

For more information on The Miami Nursing students, volunteering at Maple Knoll or simply Maple Knoll Village in general, please call 513.782.2423.

Maple Knoll Village Receives Funding for Skilled Nursing

The Robert and Christine Steinmann Family Foundation has awarded Maple Knoll Village $21,000 to purchase equipment that will help improve the lives of those living in skilled nursing at Maple Knoll Village.

The Robert and Christine Steinmann Family Foundation has a mission to help those in need help themselves through knowledge and resources that improve the quality of their lives and the lives of future generations. One particular focus of theirs is aid and medical care for the elderly and needy. The Robert and Christine Steinmann Family Foundation has a long history of supporting Maple Knoll Communities and were more generous than ever this year.

Maple Knoll staff reached out to the foundation to receive support for necessary items that help improve care for the elderly we serve. In particular, Maple Knoll was desperately in need of iPads for electronic medical records and new equipment in the Rehabilitation Center in skilled nursing. This center offered occupational, physical and speech therapy and new updates would allow for a smoother recovery for some.

In addition to the iPads these funds will be used to purchase wheelchairs and to create home like settings such as a kitchen and laundry room in the center. This will allow individuals to practice real life tasks in order for them to recover and live on their own once again. Without the generosity of The Robert and Christine Steinmann Family Foundation these additions would not be available to the clients at Maple Knoll.

Maple Knoll Communities is a non-profit home providing services including residential accommodations, assisted living, rehabilitation and skilled nursing care. As a nationally recognized leader in the care and support of older adults since 1848, Maple Knoll Communities, Inc. has offered innovative, holistic residential and community-based programs that improve the quality of life and respond to individuals’ changing needs as they age.

Maple Knoll Communities expands Fox19 Affiliation

Playground '08Maple Knoll Communities, a non-profit continuing care retirement community in Springdale, is proud to be a sponsor of the Fox19 weather cam. Maple Knoll is one of six sponsors and the only one in the healthcare category, as well as the only one in the Springdale area. What this means for Maple Knoll is that Fox19 will install a weather cam on their building that overlooking the gardens. This weather view will run at various times throughout the day. With this agreement we will also be listed as a Fox19 partner on their website with our ads running continuously.

Please tune into Fox19 to view The Maple Knoll gardens. Also, visit to check out our changing ads!