Maple Knoll Village

Maple Knoll Village Opens Newly Renovated Health Care Center

Maple Knoll Village, a continuing care retirement community in Springdale, opened a newly renovated Health Care Center to better serve older adults in the community.

The Maple Knoll Village Health Center, which provides health care services to residents, has been in operation since 1977. It was created to provide onsite medical services to our residents as well as allow access to health care specialists. While Maple Knoll Communities has undergone vast transformation in its long history, the commitment to provide state-of-the-art care through their services and caring staff has remained constant. They began to see that there was a real need to update the clinic from its original 1970s plans to a newly renovated area that could better serve more than 700 residents living at Maple Knoll Village.

Maple Knoll residents were in need of a more professional and comfortable waiting area as well as larger examination rooms with modern equipment and accessible furniture. Physicians were in dire need of increased working space and more functional training space for the University of Cincinnati students and fellows. Overall, Maple Knoll residents needed to have enhanced access to the University of Cincinnati health services and staff in the clinical area.

Renovations allowed for them to expand exam rooms and integrate electronic charting area, accessible exam tables, a hospitality station, creating handicap accessible restrooms, new training and conference spaces and more. The renovation also includes new aesthetic features throughout.

One thing that has remained consistent over the years is the existence of top notch physicians and caregivers on the campus. The University of Cincinnati Physicians have been present at Maple Knoll for more than 30 years serving residents in numerous capacities. This team was led by Dr. Gregg Warshaw, an internationally recognized physician of gerontology at the University of Cincinnati, College of Medicine. Recognized by Cincinnati Magazine as one of the best 300 physicians in Cincinnati, Warshaw was an important partner of the Maple Knoll family from 1985 until his retirement in 2014. Through the Geriatric Fellowship program at the University of Cincinnati, his team of professionals is on site five days a week to ensure the best quality of care for our residents.

The naming of The Gregg Warshaw, M.D. Health Center is a fitting tribute to a man who has played such an important part in the history of gerontology for the past 30 years. He is a tremendous example of giving back to the community with unparalleled levels of care and dedication.
More than 140 attendees were in attendance to help mark an exciting new era of health care for the facility and celebrate the generosity of those that made the renovation possible.
For more information on Maple Knoll Village, call 513.782.2423 or visit


Sycamore Senior Center to offer new, improved computer lab

The Sycamore Senior Center, located in Blue Ash and a focal point in the community for older adults, offers programs and services that can benefit its members and the community. One such service, Computer and technology Education, remains a popular and necessary addition for many members. Starting in February, Sycamore is proud to announce that the computer lab will now be titled The Microsoft Computer Center at Sycamore Senior Center.

With the help of Microsoft’s store in Kenwood Town Center, members will now be able to benefit from introductions to Microsoft products, get help and training from experts, and explore templates, images and apps.

The Microsoft Computer Center at Sycamore Senior Center will continue to offer open computer labs, a weekly help desk and classes that range in experience from beginners to experts. Current classes include: Computer Basics, Internet, Email, Bookmarks and Searches, and topic driven help sessions.

For more information on The Microsoft Computer Center at Sycamore Senior Center, classes or Sycamore Senior Center please call 513.984.1234 or visit our website at

The Sycamore Senior Center is owned and operated by Maple Knoll Communities, Inc. a non-profit, continuum of services provider is dedicated to supporting older adults so they can live happy, healthy and active lives in order to live life the way they want to in retirement. The suggested membership for Sycamore Senior Center is $30.00 annually. However, membership is not required to participate in most of the Center’s activities or to receive any service, but your donation helps to underwrite the mission of the Center.

For more information on Sycamore Senior Center please contact the Center at 513-984-1234 or visit our website at

Sycamore Senior Center is getting help from Microsoft's store in Kenwood Towne Center so that members can benefit from introductions to Microsoft products, get help and training from experts, and explore templates, images and apps.

Sycamore Senior Center is getting help from Microsoft’s store in Kenwood Towne Center so that members can benefit from introductions to Microsoft products, get help and training from experts, and explore templates, images and apps.

Technology to the Rescue For Aging Populations

A villa on the campus of Maple Knoll Village, a continuing care retirement community in Springdale, has been transformed into a learning and test environment for the development of technologies aimed at keeping seniors in their own homes or communities longer.

Known as the Innovation Collaboratory House, the villa is a partnership between several University of Cincinnati (UC) colleges and Maple Knoll Village. It’s home to telehealth robots and patient simulators, and is now the testing ground for innovative student projects aimed at detecting falls, preventing medication errors and making life easier for an aging population.

UC and Maple Knoll Village hosted a public open house and ribbon cutting to showcase this innovative partnership and “smart” villa on Thursday, June 26, from 10 a.m. to noon, on the campus of Maple Knoll Village, 11100 Springfield Pike. Steve Wilson, chairman of the Maple Knoll Communities board, acted as emcee as Maple Knoll Village CEO Jim Formal and UC Senior Vice President for Academic Affairs and Provost Beverly Davenport, PhD held a proclamation signing and formal ribbon cutting. Senators Eric Kearney and Bill Seitz were on hand to voice their support for this necessary project.

“An ever-growing population of older adults need health care,” says Jim Formal, CEO of Maple Knoll Village. “Every month, more than a quarter million Americans turn 65, and Ohio ranks sixth in the nation in the sheer size of this age population.

“It’s imperative that we develop technologies that allow people to age in their homes or communities for longer periods, leaving long-term care placement as a last resort.”

Debi Sampsel, who holds a doctor of nursing practice degree and is chief officer of innovation and entrepreneurship at the UC College of Nursing, has spearheaded the creation of the Innovation Collaboratory House. She says that without innovations like the ones being developed there through collaboration with UC’s colleges of nursing, medicine and engineering and applied science, Ohio Medicaid expenditures will consume half of the state budget by 2020 and continue to increase in subsequent years.

But aside from financial reasons, Sampsel agrees that, for many, aging in place can improve quality of life.

“We’ve all heard stories of family members and friends who believe their loved ones would have been better off if they were able to remain in their own homes or communities to live out their final years,” says Sampsel. “The Innovation Collaboratory House at Maple Knoll Village allows us to work directly with an aging population to find out what kinds of technologies would make aging in place a real possibility.”

But, Sampsel says, because aging in place isn’t a solution that will work for those with more serious health needs, the Innovation Collaboratory House also gives UC and Maple Knoll Village the opportunity to train future health care providers in the care of geriatric populations.

The UC Mascot snaps photos with guests at the event

The UC Mascot snaps photos with guests at the event

Projects currently under development at the Innovation Collaboratory House include:
•A fall detection system that uses technology many already have in their homes—the Microsoft X-Box “Kinect” video game system.
•The use of exoskeleton technology to assist the elderly with sitting and standing.
•Development of systems and sensors that monitor the opening and closing of things like refrigerators and even medication dispensers.

Nursing and medical students and residents are also using the on-site telehealth robots to train for a future of health care interactions that could take place via telehealth technologies.

UC and Maple Knoll Village have a 30-year history of working together in nursing, medicine and pharmacy education and practice.

Maple Knoll Village Retirement Community Selects Meru Uninterrupted Care Network to Enhance the Care, Safety and Satisfaction of Older Adults

Maple Knoll Village, a continuing care retirement community in Springdale, has taken once step further to provide up to date care and resources for those they serve. Maple Knoll has deployed a Meru Uninterrupted Care Network to support more than 700 residents. With a highly reliable, pervasive Wi-Fi network that spans the 54-acre campus, Maple Knoll Village has enhanced the care and safety of its residents, improved staff productivity, and increased resident satisfaction.

“Our caregiving staff has so much more mobility now,” said Andrew Craig, IT director at Maple Knolls Village. “Staff can use their laptops or tablets at the patients’ bedsides in the skilled nursing care facility, in residents’ homes in the independent living and assisted living community, or do follow-up visits with residents who were recently ill. Our staff has access to medical information and resources to care for our residents and patients wherever and whenever they need it.”

The Meru Wi-Fi network blankets Maple Knoll’s campus, which includes independent living villas and apartments, assisted living facilities, a skilled nursing facility, a wellness center, a rehabilitation center Montessori child center, and hospice center. The wireless LAN supports Maple Knoll’s electronic medical records, nurse call systems, patient location tracking system, IP phone systems and business operations. Wi-Fi is a valued amenity for the residents, too. Residents can use their tablets and laptops anywhere from the gardens to their living rooms to stay in touch with friends and family, check social media sites, watch movies and stay informed.

Meru’s Uninterrupted Care Network (UCN™) enables IT departments to create separate Wi-Fi channel layers. This allows hospitals to offer the benefits of mobility for Wi-Fi enabled “Life Critical” devices such as telemetry and to help ensure reliable connectivity for those devices on their own dedicated wireless channel layers.
Three Layers of UCN
• Life Critical: One set of wireless channels can be dedicated for life critical applications and devices like smart infusion pumps and Wi-Fi enabled telemetry devices and for carrying wireless traffic only associated with these applications. Centralized monitoring conducted by Wi-Fi enabled devices is not only designed to improve clinician productivity, but may also help hospital in improving patient safety.
• Mission Critical: A second channel layer can be dedicated for “Mission Critical” applications and devices to provide reliable connectivity and QoS for mobile enterprise applications such as EMR, VoIP, Citrix based CPOE and barcode medicine administration. This is designed to improve clinician productivity and increase patient satisfaction (HCAHPS).
• Consumer Critical: UCN can also provide a “Consumer-Critical” layer, to enable patients to connect with friends and family using the Internet. Such family interaction has been shown to positively impact patient mood and treatment outcome, thus improving patient satisfaction scores.

“The Meru Uninterrupted Care Network empowers healthcare providers to improve patient safety, increase staff productivity, and ensure resident satisfaction,” said Sarosh Vesuna, vice president and general manager of Meru’s healthcare business unit. “With Meru’s channel layering technology, Maple Knoll has been able to create separate, dedicated channels for life-critical, mission-critical, and consumer-critical applications and ensure optimal performance for all applications.”

For more information on Maple Knoll Village or the Meru Care Network at Maple Knoll please call 513.782.2423.

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Maple Knoll Village Receives Funding for Skilled Nursing

The Robert and Christine Steinmann Family Foundation has awarded Maple Knoll Village $21,000 to purchase equipment that will help improve the lives of those living in skilled nursing at Maple Knoll Village.

The Robert and Christine Steinmann Family Foundation has a mission to help those in need help themselves through knowledge and resources that improve the quality of their lives and the lives of future generations. One particular focus of theirs is aid and medical care for the elderly and needy. The Robert and Christine Steinmann Family Foundation has a long history of supporting Maple Knoll Communities and were more generous than ever this year.

Maple Knoll staff reached out to the foundation to receive support for necessary items that help improve care for the elderly we serve. In particular, Maple Knoll was desperately in need of iPads for electronic medical records and new equipment in the Rehabilitation Center in skilled nursing. This center offered occupational, physical and speech therapy and new updates would allow for a smoother recovery for some.

In addition to the iPads these funds will be used to purchase wheelchairs and to create home like settings such as a kitchen and laundry room in the center. This will allow individuals to practice real life tasks in order for them to recover and live on their own once again. Without the generosity of The Robert and Christine Steinmann Family Foundation these additions would not be available to the clients at Maple Knoll.

Maple Knoll Communities is a non-profit home providing services including residential accommodations, assisted living, rehabilitation and skilled nursing care. As a nationally recognized leader in the care and support of older adults since 1848, Maple Knoll Communities, Inc. has offered innovative, holistic residential and community-based programs that improve the quality of life and respond to individuals’ changing needs as they age.

Maple Knoll Village Residents Becoming Tech Savy With The Help of The Public Library of Cincinnati and Hamilton County

The residents of Maple Knoll Village, a non-profit continuing care retirement community in Springdale, pride themselves on being technologically up to date in a world that is constantly changing. A new program with The Public Library of Cincinnati and Hamilton County will now help them continue on this path and change their way of receiving information.
ipad program 005
The Public Library of Cincinnati and Hamilton County has loaned iPads to residents living at Maple Knoll Village for the purpose of downloading electronic books from the Library’s website ( and using other resources both on the iPad itself and on the internet.

Not only will residents be able to use all programs currently on the iPad, but The Library will have access to the iPad through remote software. This will allow the Library to load and update apps and software on the iPad, and to troubleshoot problems. This will ensure that the residents are in touch with the latest technology and will help The Library determine how older adults are using and accessing technology today.

Megan Gresham, Director of Communications for Maple Knoll Communities, shares that “there are many ways that using an iPad can improve the lives of our seniors. As eyesight fades and it becomes harder and harder to see the printed page but iPads offer the ability to adjust the type to a size that is easy for you to read. This also allows quick and easy access to the internet and to apps they may otherwise never see.”

It is becoming more and more evident that this technology revolution is not just for kids and with the help of The Public Library of Cincinnati and Hamilton County, Maple Knoll residents will learn this firsthand.

Electronic Medical Records and Your Healthcare

In 2009, Congress enacted the American Recovery and Reinvestment Act of which Title XIII is the HITECH Act or Health Information Technology for Economic and Clinical Health Act. That is a mouthful. The goal is to create a nationwide network of electronic health records to enhance healthcare and reduce costs through better communication. Financial penalties will go into effect in 2015 for institutions and physician’s offices not in compliance that receive money from Medicare and Medicaid.

Behind the scenes a whole lot of data entry has been going on in healthcare to make this happen. The upside for the healthcare consumer, is that critical health information can be available 24/7 and much quicker than before. The downside is that years will be spent tweaking, updating, and evaluating these programs to ensure they are meeting the goals set. As a consumer of healthcare, there are things to know about this process and things you can contribute to make sure the electronic medical record works for you.

Each healthcare system has their own electronic record and they do not communicate with each other automatically. If you see a primary care physician with UC Health and go to a cardiologist with TriHealth and see an independent dermatologist, and then are admitted to a hospital in an emergency outside of either of those systems, the data in your medical record is in four different systems. Each system may think it has the correct picture of you and your needs.

The Electronic Medical Record is only as good as the data entry and the person entering the data. Errors can be made with the click of a button. Personal Example: After a visit to an emergency room, I found out that a local medical system has me listed as taking three prescription medications on an ongoing basis. I take none. A dermatologist office I visited ten months ago made a data entry error and did not specify in the record that these medications were to be taken for only 2 weeks. I was unable to get the emergency room to correct the record and the discharge papers told me to continue taking three medications that I do not take. No harm done, I know better. Had I been admitted, a physician would recognize these as 2 week kind of medications and would not have ordered them. A problem could have come up if a new medication was ordered that showed negative interaction with one of the “not taken” meds. A flag in the system would suggest a different medication be taken which might not be as therapeutic. It could then be ordered with a click of the button and no looking into the issue.

Here is an example of the most frequent problems we find with the system. A patient is admitted through the emergency room. The medication record is pulled up and medications are ordered based on what was correct six months ago. There have been changes in the medication by a physician outside of that hospital’s system one month ago. The changed medication may not be related to the current admitting diagnosis. This leads to a medication error called an unintentional med change. It has become quite common since the advent of electronic records.

It is our responsibility as our own health advocates to help the system and ensure our own health and wellbeing. Know your medications, what they are prescribed for, the doses and who prescribed them. Carry an updated list with you all the time, especially if you take multiple medications. Where ever you are seen in the health care continuum, hand over a copy of this list. If you are admitted to the hospital, ask to see the MAR or Medication Administration Record. This is the paper the nurse uses to administer medications as ordered and document them as given. Make sure this matches your list and find out about any changes. Don’t assume that because you have handed over a correct list, that is what will be ordered. Request that your medical record be updated whenever you see errors and request a paper copy of the update.